Resources

Resources – COVID-19

ACA - Explaining Consumer Rights and Navigating Debt Solutions

FCO-NAA - Issues in Accounts Receivable During COVID.pdf

NMHC: Flex Payment Models for Apartment Firms During COVID-19 Outbreak

NMHC: Tools for Communicating with Residents Regarding Rent Flexibility, Federal Assistance and Rent Obligations

Utah Apartment Association: How to handle April rent payment/get-out-of-lease issues because of Covid-19

NAA: Coronavirus Guidance for Property Management (Jay Harris, FCO VP, served as a subject matter expert in the development of this document)

NAA: COVID-19 State and Local Report (March 20, 2020)

NAA: Multifamily Debt Collections: Best Practices (FCO was a contributing subject matter expert to this document at the request of NAA.)

Articles

Ghostbusting: Property Management During COVID-19

REI Ink: Risk Management
Raising Receivables Recovery

MHN Multi-Housing News – February 24, 2020
8 Tips for Managing Collections

FCO Integrations Drive Better Collection Results

FCO: Does Your Application and Lease Help Your Collection Process?

Our organization values our relationship with FCO. FCO is not just another vendor, but a true business partner with our community teams. We value FCO as a professional company who are the experts in our Residential Apartment Industry. We trust FCO. They show us results that not only meet our expectations but exceeds them... month over month. FCO provides us with a quality of customer service that is outstanding. The sales team are exceptional and absolutely fantastic with how quickly they respond to our needs!

FCO is one of the key components to our Success!

Senior Training Director