FCO's Application Development Team includes the finest UNIX, SQL and integration programmers. Clients appreciate our quick turn-around time on special report requests and custom projects.
Check and credit card payments are accepted via phone, mail, and our payment portal at pay.fco.com. Collectors obtain instant credit card authorization for fastest possible payments.
Using Electronic Skip-Tracing Interfaces developed in-house, collectors receive instant responses from leading skip-trace providers.
UNIX-based Automated Collection Software - implementing special outbound call and letter campaigns fast. FCO work strategies accommodate unique collection needs with quick turnaround.
High-speed Duplex Scanners make documents available to our collectors with minimum keystrokes. Imaging Software reduces debtor disputes and accelerates recoveries.
Audit placements, trends and performance through our Online FCO Client Center Website. View statements, account lookup and more. Email reports in PDF format, or downloaded in Excel.
Integration Specialists: FCO can integrate with any property management software platform including MRI, Yardi and OneSite. Just ask for details.
Also place accounts by via our website, email, enterprise fax server or by regular / courier mail, whichever is most convenient. We also accept accounts electronically through Internet file transfer.
State-of-the-art IP-Based phone system linking multiple call centers through 4 digit dialing with Inbound & Outbound call recording for quality assurance.
24 hour video surveillance in all FCO call centers.
We report to the 3 major credit bureaus Equifax, Trans Union and Experian monthly. Your debt is visible on their credit report.
FCO is a proud and actively contributing member of the NMHC - Multifamily Information and Transactions Standard (MITS) initiative.
"The MITS initiative is an industry-wide effort by the apartment sector to develop common data standards and extensible mark-up language (XML) protocol to facilitate data and systems integration". - www.mitsproject.org
What Clients Say
Bozzuto has consistently high standards, not just of ourselves but of all those we choose to work with. FCO has consistently exceeded those standards by beating performance expectations, providing clear, concise data that helps us manages our communities and consistently thinking outside the box to help us push our business to new levels. Carol and her team are not vendors but partners that we value and highly recommend.
Chad A. Cooley
Senior Vice President
The Bozzuto Group
I've had the pleasure of working with Carol and the FCO team for 20 or more years with a variety of portfolios. FCO's work is consistent and high quality and I have great confidence in them. FCO operates with the highest level of integrity and gets the job done!
Regional Vice President
Lincoln Property Company