Technology

FCO's Application Development Team includes the finest UNIX, SQL and integration programmers. Clients appreciate our quick turn-around time on special report requests and custom projects.

Checks, EFTs, Western Union and credit card payments are accepted via phone, mail, and our payment portal at pay.fco.com. Collectors obtain instant credit card authorization for fastest possible payments.

Using Electronic Skip-Tracing Interfaces developed in-house, collectors receive instant responses from leading skip-trace providers.

UNIX-based Automated Collection Software - implementing special outbound call and letter campaigns fast. FCO work strategies accommodate unique collection needs with quick turnaround.

High-speed Duplex Scanners make documents available to our collectors with minimum keystrokes. Imaging Software reduces debtor disputes and accelerates recoveries.

Outbound Broadcast Messaging service allows us to send thousands of professionally recorded and interactive voice messages, generating qualified call backs that result in more payments, faster.

Audit placements, trends and performance through our Online FCO Client Center Website. View statements, account lookup and more. Email reports in PDF format, or downloaded in Excel.

Integration Specialists: FCO can integrate with any property management software platform including MRI, Yardi and OneSite. Just ask for details.

Also place accounts by via our website, email, enterprise fax server or by regular / courier mail, whichever is most convenient. We also accept accounts electronically through Internet file transfer.

State-of-the-art IP-Based phone system linking all 3 call centers through 4 digit dialing with Inbound & Outbound call recording for quality assurance.

Integrated Automated Dialer technology speeds phone calls, increasing debtor contacts.

24 hour video surveillance in all 3 FCO call centers.

We report to the 3 major credit bureaus Equifax, Trans Union and Experian monthly. Your debt is visible on their credit report.