Student Accounts

Specialists in the Collection of Delinquent Student Accounts for over 20 Years. Just ask for references!

Excellent student accounts collectors must be thoroughly versed in both federal and state laws. They must be able to locate the students wherever they have relocated. Once located, our collectors must be good educators, motivators and negotiators helping the students understand that satisfying their obligations quickly is in the best interest of all involved.

FCO provides our collectors with the support, tools, and guidance necessary to do an outstanding job. We must collect more, respond to clients’ needs better, provide more user- friendly reports and maintain relationships with our clients built on trust. At Fair Collections & Outsourcing we rededicate ourselves to this mission at the beginning of every day.

We Talk to More Students
We talk to more students with the best telephone technology maximizing student contact and automatically archiving new incoming phone numbers into our system.

We know where your student is before we pick up the phone
Many students don’t want us to know where they live or work. Our Caller ID technology gives us this valuable information so our collectors can begin the negotiation process right away. Our skip-trace technologies encompass all the latest tools available.

pay.fco.com
Your student may pay by credit card, e-check or electronic remittance 24 hours a day, 365 days a year, on our secured payment acceptance web site.

Attorney Network
If an account requires litigation, we refer through one of the most experienced networks in the United States, and handle all the details, with our client’s prior approval.

Results   Service   Accountability

FCO are proud and contributing members of the following educational associations:



  What Clients Say

On behalf of the Office of the Bursar at Penn State, I am pleased to recommend Fair Collections & Outsourcing (FCO). FCO has provided excellent service to our office. Our relationship with FCO began in 1992 when their company name was Pierce Hamilton and Stern. Throughout these years, FCO has maintained a highly successful collection rate on our delinquent accounts.
In addition to their excellent collection efforts, FCO has a wonderful staff dedicated to providing superior customer service to our office. The FCO staff is responsive to special requests and provides prompt answers. FCO also has an outstanding Web site that provides numerous reports and detailed up to date account information.
Based on FCO's performance on our delinquent accounts and commitment to quality service, I would highly recommend them to any organization in need of a collection agency.

Carolyn Saona
Associate Bursar
Pennsylvania State University