Multiple Call Centers
We dig deeper because we can.
FCO collectors generate activity and results from multiple locations.
That means more highly trained professionals working and re-working your accounts.
Our sophisticated workflow strategies are monitored daily by experienced collection managers to generate higher liquidations. We have the flexibility to change strategies quickly for optimal results.
All FCO offices communicate through state-of-the-art video conferencing and 4 digit dialing IP Phone System with Inbound and Outbound Call Recording. Security at each location includes Video Surveillance and Key Card Access.
FCO - Beltsville, MD
FCO Corporate Headquarters and National Call Center
12304 Baltimore Avenue, Suite E
Beltsville, MD 20705
FCO Executive Team * Office of the Controller * Compliance Office * Sales / Account Management * Client Services * Data Entry / New Accounts Management * Human Resources * MIS Team * Legal Accounts Department * Training Center
FCO Worldwide, Inc. - Philippines Call Center
RCBC Yuchengco Tower
6819 Ayala Avenue, 27th Floor
Makati City, 1200 Philippines
FCO is a proud and actively contributing member of the NMHC - Multifamily Information and Transactions Standard (MITS) initiative.
"The MITS initiative is an industry-wide effort by the apartment sector to develop common data standards and extensible mark-up language (XML) protocol to facilitate data and systems integration". - www.mitsproject.org
What Clients Say
Bozzuto has consistently high standards, not just of ourselves but of all those we choose to work with. FCO has consistently exceeded those standards by beating performance expectations, providing clear, concise data that helps us manages our communities and consistently thinking outside the box to help us push our business to new levels. Carol and her team are not vendors but partners that we value and highly recommend.
Chad A. Cooley
Senior Vice President
The Bozzuto Group
I've had the pleasure of working with Carol and the FCO team for 20 or more years with a variety of portfolios. FCO's work is consistent and high quality and I have great confidence in them. FCO operates with the highest level of integrity and gets the job done!
Regional Vice President
Lincoln Property Company